Productivity

We360.ai productivity settings -- classify app and website behavior, set goals, and define workforce analytics thresholds.

Use this section to define productivity rules, categories, and expected thresholds.

Application Policy

Here, attendance policy can be customized to fit organization requirements. New policies can be added, edited, and deleted from this tab. For each type of role, categories can be mapped to be Productive, Neutral, or Unproductive.

For example, here in the DEVELOPER role (highlighted in Yellow), categories such as Analytics and Design J&F are tagged "Productive", while Calling & Phone is tagged "Unproductive".

If another role, for example Sales role is selected (highlighted in Yellow), categories such as Calling & Phone, and Chat & Messaging will be deemed "Productive" and others like Analytics, etc will be "Unproductive":

New categories can be created using the + Create New Category button, and old ones can be modified as needed by clicking on the button which will appear once the mouse cursor hovers on that category.

Category Mapping

This section allows Applications & URLs to be mapped into categories such as Analytics, Banking & Finance, E-Commerce, Email, Gaming, and so on, which can be created or edited as per organizational requirements.

Here, each application & URL can be mapped to a specific category as well as Evaluation type.

Evaluation types & their meanings:

1. Default: Only Active time spent on an app/URL will be counted towards Productive/Neutral/Unproductive

2. Focus Time: Any time spent on an app/URL will be counted towards Productive/Neutral/Unproductive

3. Drop: All data from an app/URL with this evaluation type will be dropped.

4. DLP - Redaction: Time spent on an app/URL will be considered, but data such as app or URL name will be redacted. This is to adhere to Data Loss Protection, which helps detect and prevent unauthorized data exfiltration.

These Evaluation Types can not be changed, even with Admin/Super-Admin Access

The Move Category button can be used to move all apps and URLs from the source category will be moved to the destination category.

Tracked data can also be filtered by: Evaluation Type, App or URL, or Mapped or Unmapped.

For ease of data transfer, Bulk Import and Download options are available. Be sure to Reload data. Importing data can be done via a CSV file requiring Type (App/URL) of data and the Name of the application or the complete website URL. Evaluation Type & Category Types are optional, and Default Evaluation Type will be automatically applied if nothing else is specified, whereas Category type will remain empty.

Make sure Type and App/URL Name are mentioned clearly in the CSV file

Goals

Allows for Active & Productive Time Goals for employees to be set from 0.1 hours up to 7 hours per day.

Advanced Settings

Allows Default Category and Default Evaluation types to be set for new entries.

Common Issues

Categories, once created, can not be deleted, only modified.

Once tracked, an app/URL can not be deleted.