macOS Standard Installation

Install We360.ai MyZen Standard agent on macOS — step-by-step employee monitoring software setup with permissions guide.

Prerequisites

Requirement	Detail
OS	macOS 10.13 (High Sierra) or later
Hardware	Minimum: any supported Mac. Recommended: 8 GB RAM, SSD
Apple Silicon	Rosetta must be installed if prompted (Apple Silicon Macs)
Antivirus	Add an exception for MyZen if a third-party AV is active

Download the Installer

1. Log in to the We360.ai web portal.

2. Click the Download Apps button in the top bar.

3. In the Mac section, click Standard to download MyZenV2.pkg.

Install (PKG Installer)

1. Double-click MyZenV2.pkg in your Downloads folder.

2. macOS may block the installer. If prompted with a security warning, click OK, then open System Settings > Privacy & Security.

3. Scroll to the Security section. You will see: "MyZenV2 was blocked from use because it is not from an identified developer." Click Open Anyway.

4. Click Open on the confirmation dialog.

5. The MyZenV2 Installer window appears. Click Continue.

6. Select the destination disk and click Continue.

7. Click Install, then enter your macOS credentials and click Install Software.

8. When "The installation was successful" appears, click Close.

9. Optionally keep or discard the PKG file when prompted.

Grant Required Permissions

After installation, macOS will prompt for permissions. These are mandatory for data collection.

1. Accessibility: A prompt to enable Accessibility access appears. Click Open System Settings, locate MyZenV2, and toggle it ON. Authenticate if prompted.

2. Screen Recording: A prompt for screen and audio recording appears. Click Open System Settings, locate MyZenV2, and toggle it ON. After granting this permission, you must log out and log back in (or restart MyZen) for it to take effect.

3. Browser URL Reading: When you open a browser for the first time after installation, MyZen will prompt for permission to read browser URLs. This permission cannot be granted beforehand and is not skippable -- you must approve it when prompted.

4. Click Quit & Reopen when prompted to restart MyZen with the new permissions.

Sign In

1. The MyZen app opens. Enter your Workspace name and click Sign in.

2. Enter your Email and Password.

3. Click Punch In to begin tracking.

Post-Installation Notes

• The app will not automatically start until the user logs out and back in (or restarts).

• MyZen updates itself automatically.

Install Locations (Reference)

Item	Path
Application	/Applications/MyZenV2.app
Version file	/Applications/MyZenV2.app/Contents/MacOS/version.txt
Launch agent	/Library/LaunchAgents/ai.we360.MyZenV2.plist
Updater daemon	/Library/LaunchDaemons/ai.we360.MyZenV2-updater.plist