# macOS Uninstallation

## GUI Uninstallation (Standard Mode)

1. Open **Finder** and navigate to the **Applications** folder.
2. Locate **MyZenV2**.
3. Right-click and select **Move to Bin**.

> If you see *"The item 'MyZenV2' can't be moved to the Bin because it's open"*, quit MyZen first (right-click the dock icon or use Activity Monitor), then repeat step 3.

## Complete Uninstallation (Standard and Stealth)

For a thorough removal of all MyZen components (both Standard and Stealth), run the following in Terminal. This removes the application, launch agents, daemons, preferences, and support files.

```bash
# Stop services
sudo launchctl bootout system /Library/LaunchDaemons/ai.we360.MyZenV2-updater.plist 2>/dev/null
sudo launchctl bootout system /Library/LaunchDaemons/ai.zs.zs-updater.plist 2>/dev/null

# Remove launch plists
sudo rm -f /Library/LaunchDaemons/ai.we360.*.plist
sudo rm -f /Library/LaunchDaemons/ai.zs.*.plist
sudo rm -f /Library/LaunchAgents/ai.we360.*.plist
sudo rm -f /Library/LaunchAgents/ai.zs.*.plist

# Remove applications
sudo rm -rf /Applications/MyZenV2.app
sudo rm -rf /usr/local/zs

# Remove user data
rm -rf ~/Library/Application\ Support/MyZenV2
rm -rf ~/Library/Application\ Support/zs
rm -f ~/Library/Preferences/com.zenstack.MyZenV2.plist
rm -f ~/Library/Preferences/ai.zs.zs.plist

# Kill remaining processes
sudo pkill MyZenV2 2>/dev/null
sudo pkill zs 2>/dev/null
```

> This script is derived from the uninstall routine shipped with the agent. For the full version, contact We360.ai support.

{% hint style="info" %}
A **system restart is required** on macOS after uninstalling MyZen to fully release all system hooks and services.
{% endhint %}

## Zen Cleanup Utility

If the manual uninstallation does not fully remove all MyZen components, or if you want to completely erase every trace of MyZen from the system, use the **Zen Cleanup Utility**.

{% hint style="warning" %}
Only use the Zen Cleanup Utility if you want to **completely remove everything** related to MyZen from the system. This includes all application files, launch agents, daemons, preferences, and support directories. This action cannot be undone.
{% endhint %}

The utility is available from the same download location as the agent installers. See [Download Links & Utilities](/deployment-and-it-ops/agent-deployment-hub/download-links.md) for details.


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