macOS Installation Validation

Verify We360.ai MyZen agent installation on macOS — check running status and validate endpoint monitoring is active.

Check Running Status

Standard Mode

Note: The app will not automatically start until the user logs out and logs back in.

  1. Open Activity Monitor.

  2. Search for MyZenV2.

  3. Verify the User matches the current user.

  4. If the processed are listed, the agent is running.

Stealth Mode

Note: The app will not automatically start until a lock/unlock cycle is performed. A restart is recommended.

  1. Open Activity Monitor.

  2. Search for zs. Also search for svcmonitor

  3. Verify the User matches the current user.

  4. If the processes are listed, the agent is running.

Check Application Version

The installer version is the authoritative version indicator. The version displayed in the MyZen app window may differ. Check the Download Apps page in the portal for the latest version.

Standard Mode

Read the version file:

Alternatively: right-click MyZenV2.app in Finder, select Show Package Contents, and navigate to Contents/MacOS/version.txt.

Stealth Mode

Read the version file:

Tip: Compare the installed version against the latest version shown on the Download Apps page in the We360.ai portal.

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