Windows Standard Installation

Install We360.ai MyZen Standard agent on Windows — employee monitoring software installation guide with setup steps.

Prerequisites

Requirement
Detail

OS

Windows 10 or later (Windows 8 is end-of-life; Windows 10+ is recommended)

Hardware

Minimum: any x86-64 machine. Recommended: 8 GB RAM, SSD

Admin rights

Not required for Standard mode

Antivirus

Add an exception for the MyZen process and install directory if a third-party AV or Windows Firewall is active (see AV and EDR Exclusions)

Download the Installer

  1. Log in to the We360.ai web portal.

  2. Click the Download Apps button in the top bar.

  3. In the Windows section, click Standard to download MyZenV2-setup.exe.

Tip: Employees can also download Standard mode themselves after logging in with the credentials provided in their welcome email.

Install

  1. Open the MyZenV2-setup.exe file from your Downloads folder (do not rename the file).

  2. If a Windows SmartScreen prompt appears, click Yes to allow the installation.

  3. The installer runs silently and closes automatically when finished.

  4. The MyZen app window appears. Enter your Workspace name and click Sign in.

  5. Enter your Email and Password on the sign-in page.

  6. Return to the MyZen desktop app via the taskbar icon and click Punch In to begin tracking.

Post-Installation Notes

  • After signing in, the employee must punch in before closing or minimising the window. MyZen continues running in the system tray.

  • Employees must Punch Out before they can log out.

Automatic Updates

MyZen updates itself automatically in the background. No manual intervention is required.

Install Locations (Reference)

Item
Path

Application directory

C:\Program Files\Zenstack\MyZenV2\

Version file

C:\Program Files\Zenstack\MyZenV2\version.txt

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