# Windows Uninstallation

## Standard Uninstallation (GUI)

1. Open **Control Panel**.
2. Navigate to **Programs and Features** (or search for "Uninstall a program").
3. Locate **MyZenV2** in the list and click it.
4. Click **Uninstall** in the top menu bar.
5. Confirm by clicking **Yes** on the prompt.
6. Select **Remove all components** and click **Next**.
7. Click **Uninstall**.
8. Click **Finish** when the process completes.

## Silent Uninstallation (Command Line)

To silently uninstall via the MSI installer, run the following in an elevated Command Prompt or PowerShell:

```powershell
MSIEXEC /x <installer-filename>.msi /QN
```

Replace `<installer-filename>.msi` with the exact MSI filename used during installation. Do not rename the file.

> Quiet-mode flags accepted by MSIEXEC: `-Quiet`, `/Quiet`, `-Q`, `/Q`, `/QN`.

## Zen Cleanup Utility

If the standard uninstallation does not fully remove all MyZen components, or if you want to completely erase every trace of MyZen from the system, use the **Zen Cleanup Utility**.

{% hint style="warning" %}
Only use the Zen Cleanup Utility if you want to **completely remove everything** related to MyZen from the system. This includes all application files, registry entries, scheduled tasks, and services. This action cannot be undone.
{% endhint %}

The utility is available from the same download location as the agent installers. See [Download Links & Utilities](/deployment-and-it-ops/agent-deployment-hub/download-links.md) for details.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.we360.ai/deployment-and-it-ops/agent-deployment-hub/manual-installation/windows-uninstallation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
