macOS Uninstallation

Uninstall We360.ai MyZen agent from macOS — GUI and terminal removal for Standard and Stealth monitoring modes.

GUI Uninstallation (Standard Mode)

1. Open Finder and navigate to the Applications folder.
2. Locate MyZenV2.
3. Right-click and select Move to Bin.

If you see "The item 'MyZenV2' can't be moved to the Bin because it's open", quit MyZen first (right-click the dock icon or use Activity Monitor), then repeat step 3.

Complete Uninstallation (Standard and Stealth)

For a thorough removal of all MyZen components (both Standard and Stealth), run the following in Terminal. This removes the application, launch agents, daemons, preferences, and support files.

# Stop services
sudo launchctl bootout system /Library/LaunchDaemons/ai.we360.MyZenV2-updater.plist 2>/dev/null
sudo launchctl bootout system /Library/LaunchDaemons/ai.zs.zs-updater.plist 2>/dev/null

# Remove launch plists
sudo rm -f /Library/LaunchDaemons/ai.we360.*.plist
sudo rm -f /Library/LaunchDaemons/ai.zs.*.plist
sudo rm -f /Library/LaunchAgents/ai.we360.*.plist
sudo rm -f /Library/LaunchAgents/ai.zs.*.plist

# Remove applications
sudo rm -rf /Applications/MyZenV2.app
sudo rm -rf /usr/local/zs

# Remove user data
rm -rf ~/Library/Application\ Support/MyZenV2
rm -rf ~/Library/Application\ Support/zs
rm -f ~/Library/Preferences/com.zenstack.MyZenV2.plist
rm -f ~/Library/Preferences/ai.zs.zs.plist

# Kill remaining processes
sudo pkill MyZenV2 2>/dev/null
sudo pkill zs 2>/dev/null

This script is derived from the uninstall routine shipped with the agent. For the full version, contact We360.ai support.

A system restart is required on macOS after uninstalling MyZen to fully release all system hooks and services.

Zen Cleanup Utility

If the manual uninstallation does not fully remove all MyZen components, or if you want to completely erase every trace of MyZen from the system, use the Zen Cleanup Utility.

Only use the Zen Cleanup Utility if you want to completely remove everything related to MyZen from the system. This includes all application files, launch agents, daemons, preferences, and support directories. This action cannot be undone.

The utility is available from the same download location as the agent installers. See Download Links & Utilities for details.