> For the complete documentation index, see [llms.txt](https://docs.we360.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.we360.ai/deployment-and-it-ops/deployment/agent-deployment-hub/manual-installation/windows-faq.md).

# Windows FAQ

**How do I install MyZen on Windows?** Download the Windows installer (`MyZenV2-setup.exe`) from the We360.ai admin portal, run it, and follow the on-screen instructions. Do **not** rename the file.

**Is admin privilege required for Windows installation?** No, Standard mode does not require admin privileges. Stealth mode **does** require administrator rights.

**How can I verify if MyZen is installed correctly in Standard mode?** Check if `MyZenV2.exe` exists in the default install directory: `C:\Program Files\Zenstack\MyZenV2\`.

**How can I verify if MyZen is installed correctly in Stealth mode?** Check if `MyZenV2s.exe` exists in `C:\Program Files\zs\zs\`. Also verify the `zsrvc` service is running in Task Manager.

**Where can I find the download links?** Visit [we360.ai/downloads](https://we360.ai/downloads), or download from the We360.ai admin portal via the profile menu.

**I just signed up but cannot access my workspace. What should I do?** Verify your email by clicking the link sent to your inbox. The workspace is created after verification.

**I have not received the email verification link.** Check your spam folder. If it is not there, request a new verification email from your account settings.

**How do I update MyZen after installation?** MyZen automatically updates itself. No manual action is needed.

**How often are updates released?** Updates are released regularly to improve functionality and security. They are applied automatically.

**Do I need separate licenses for Standard and Stealth modes?** No. Any license can be used for either Standard or Stealth deployment.

**Is documentation available for the application features?** Yes. Refer to the We360.ai help portal for detailed articles on reporting, monitoring, and analytics.


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