> For the complete documentation index, see [llms.txt](https://docs.we360.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.we360.ai/deployment-and-it-ops/deployment/agent-deployment-hub/manual-installation/windows-uninstallation.md).

# Windows Uninstallation

## Standard Uninstallation (GUI)

1. Open **Control Panel**.
2. Navigate to **Programs and Features** (or search for "Uninstall a program").
3. Locate **MyZenV2** in the list and click it.
4. Click **Uninstall** in the top menu bar.
5. Confirm by clicking **Yes** on the prompt.
6. Select **Remove all components** and click **Next**.
7. Click **Uninstall**.
8. Click **Finish** when the process completes.

## Silent Uninstallation (Command Line)

To silently uninstall via the MSI installer, run the following in an elevated Command Prompt or PowerShell:

```powershell
MSIEXEC /x <installer-filename>.msi /QN
```

Replace `<installer-filename>.msi` with the exact MSI filename used during installation. Do not rename the file.

> Quiet-mode flags accepted by MSIEXEC: `-Quiet`, `/Quiet`, `-Q`, `/Q`, `/QN`.

## Zen Cleanup Utility

If the standard uninstallation does not fully remove all MyZen components, or if you want to completely erase every trace of MyZen from the system, use the **Zen Cleanup Utility**.

{% hint style="warning" %}
Only use the Zen Cleanup Utility if you want to **completely remove everything** related to MyZen from the system. This includes all application files, registry entries, scheduled tasks, and services. This action cannot be undone.
{% endhint %}

The utility is available from the same download location as the agent installers. See [Download Links & Utilities](/deployment-and-it-ops/deployment/agent-deployment-hub/download-links.md) for details.


---

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