Sync a project with Jira

Connect a We360.ai project to Jira so tasks, worklogs, and fields stay aligned across both tools.

If your team plans in Jira but tracks time in We360.ai, syncing keeps both sides in step: tasks, worklogs, and fields flow between a We360.ai project and its Jira counterpart.

The Jira integration is in Alpha and under active development. Behavior may change. Test on a non-critical project before rolling it out widely.

1. Connect Jira

Connect your Jira account from the Integrations settings, using either OAuth or an API token. For the full connection walkthrough, see Integrations.

2. Choose a sync direction

Decide how changes should travel:

• Two-way—changes on either side update the other.
• Inbound only—Jira updates We360.ai, but not the reverse.
• Outbound only—We360.ai updates Jira, but not the reverse.

Pick the direction that matches which tool is your team's source of truth.

3. Map projects and users

Link the Jira project to the We360.ai project it corresponds to, and map Jira users to their We360.ai accounts so work is attributed to the right people.

4. Map fields

Choose which fields stay in sync. Supported fields include summary, status, assignee, due date, comments, worklogs, and story points. Mapping worklogs is what keeps logged time consistent across both tools.

5. Enable real-time updates (optional)

Turn on the webhook option if you want Jira changes to appear in We360.ai immediately rather than on the next scheduled sync.

6. Verify the sync

Make a small change on one side and confirm it appears on the other in the direction you configured. Once verified, the project stays aligned as the team works.

For how Jira sync fits into the module overall, see the Projects & Tasks reference.