System Architecture

We360.ai system architecture — cloud vs. on-premise deployment, API communication, and employee monitoring data flow.

Our platform is designed to provide you with real-time endpoint visibility without compromising your network performance or data security.

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How We Process and Protect Your Data

1. Secure Access & Identity Management (Zero-Trust Foundation): We integrate with your existing security postures rather than forcing you to build new ones.

• Authentication and Authorization Service: All connections—from endpoint agents to portal users—must pass through strict authentication. We support enterprise SSO and OAuth2, ensuring your team accesses the platform using your established corporate credentials.
• Licensing & Entitlements Service: A dedicated service validates licenses and enforces Role-Based Access Control (RBAC), guaranteeing that your users only see the data and features they're explicitly authorized to access.

2. High-Performance, Low-Impact Ingestion: Your endpoint performance and network stability are our top priorities.

• Asynchronous Processing: Endpoints push encrypted telemetry and media to our Ingestion API, which immediately offloads it to a Raw Data Store. This decoupled design ensures that sudden spikes in your endpoint activity will never bottleneck the system or slow down the devices.
• Intelligent Routing (Workers): A fleet of background workers silently parses, enriches, and normalizes your data before securely routing it to the appropriate storage systems.
• Real-Time Livestreaming: When your admins need instant visibility, our Livestream Server establishes a low-latency, secure WebSocket (WSS) connection directly to the endpoint, bypassing the main database to deliver real-time screen feeds.

3. Segregated Storage for Speed and Compliance: To guarantee lightning-fast dashboard performance and simplify your data retention policies, we strictly segregate how we store your data:

• Analytics DB: Highly optimized for structured telemetry and event logs, powering your rapid analytics and trend reporting.
• Metadata DB: Securely stores your system configurations, user profiles, and security policies.
• Object Store: A highly scalable vault for your media, such as session recordings and screenshots.

4. Ecosystem Integration & Actionable Insights: The platform is designed to break down data silos and feed your existing workflows.

• Targeted APIs: Your Web Portal accesses data through specialized APIs. The Management API handles policy updates securely, while the Analytics API crunches complex queries instantly.
• Automated Reporting: The system handles scheduled jobs, alert digests, and secure CSV/email delivery, pushing vital information to your stakeholders automatically.
• Extensibility: Built-in push (Webhooks/Streaming) and pull (API) capabilities mean our platform easily feeds your existing SIEM, BI, or ITSM tools.