> For the complete documentation index, see [llms.txt](https://docs.we360.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.we360.ai/reference/product/workforce-productivity/it-tracking.md).

# IT Tracking

## Overview

IT Tracking offers generalized asset oversight for organizational infrastructure connected through We360.ai. It focuses on the hardware and software details of devices running the tracking agent.

## Supported Platforms

* **Desktop Agent**: Fully supported on Windows, macOS, and Linux — including **Citrix, RDP, and VDI environments** — to collect system and hardware metadata.
* **Web Dashboard**: Administrators can view the asset reports via the We360.ai web portal.

## Capabilities

We360.ai collects hardware specifications, operating system details, and networking information from the connected devices. This provides organizations with a centralized view of their IT assets.

* **Asset Reporting**: Organizations can easily view installed application versions, operating systems, and connectivity statuses.
* **Health Monitoring**: IT tracking ensures that endpoint agents are healthy, tracking data efficiently, and compliant with organizational hardware standards.


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# Agent Instructions
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