# Compliance & Security Standards

Detailed documentation on the compliance certifications, security architecture, and operational standards that govern the We360.ai platform.

## SOC 2 Compliance

We360.ai has achieved full SOC 2 Type 1 and Type 2 compliance, reinforcing our dedication to maintaining the highest standards of security and operational excellence.

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<summary>What is SOC 2 Compliance?</summary>

SOC 2 compliance, established by the American Institute of Certified Public Accountants (AICPA), involves a thorough audit that evaluates an organization's systems and controls for processing customer data. It focuses on security, availability, processing integrity, confidentiality, and privacy of the system.

**SOC 2 Type 1 vs. Type 2:**

* **Type 1** -- Assesses the design of security processes at a specific point in time.
* **Type 2** -- Examines the operational effectiveness of these processes over a period, typically six months to a year.

We360.ai has been awarded both SOC 2 Type 1 and Type 2 compliance.

</details>

### Trust Service Principles

SOC 2 compliance is based on five Trust Service Principles:

| Principle                | Description                                                                                                                           |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------- |
| **Security**             | Protecting system resources against unauthorized access.                                                                              |
| **Availability**         | Ensuring system availability as committed or agreed.                                                                                  |
| **Processing Integrity** | System processing is complete, valid, accurate, timely, and authorized.                                                               |
| **Confidentiality**      | Information designated as confidential is protected as such.                                                                          |
| **Privacy**              | Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the privacy notice. |

### Maintaining Compliance

To maintain SOC 2 compliance, We360.ai:

* Regularly reviews and updates security policies and procedures.
* Conducts ongoing training for staff to ensure compliance with these policies.
* Engages in continuous monitoring and auditing of security systems and processes.
* Undergoes annual audits to renew SOC 2 compliance.

Clients interested in reviewing the SOC 2 report can contact the We360.ai team for detailed information and access.

## Additional Standards

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<summary>GDPR Readiness</summary>

We360.ai's data handling practices align with the General Data Protection Regulation (GDPR), ensuring lawful processing, data minimization, and support for data subject rights for individuals within the European Union.

</details>

<details>

<summary>HIPAA Considerations</summary>

For organizations handling protected health information, We360.ai's encryption, access controls, and audit logging capabilities support HIPAA compliance requirements.

</details>

<details>

<summary>Data Encryption</summary>

* **In Transit** -- All data transmitted between the agent and We360.ai servers is encrypted using TLS.
* **At Rest** -- All stored data is encrypted using industry-standard encryption on Google Cloud Platform (GCP) infrastructure.

</details>

<details>

<summary>Infrastructure and Hosting</summary>

We360.ai leverages the security protocols of Google Cloud Platform (GCP) for data infrastructure, providing robust protection and high availability.

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