# IT Tracking ## Overview IT Tracking offers generalized asset oversight for organizational infrastructure connected through We360.ai. It focuses on the hardware and software details of devices running the tracking agent. ## Supported Platforms * **Desktop Agent**: Fully supported on Windows, macOS, and Linux — including **Citrix, RDP, and VDI environments** — to collect system and hardware metadata. * **Web Dashboard**: Administrators can view the asset reports via the We360.ai web portal. ## Capabilities We360.ai collects hardware specifications, operating system details, and networking information from the connected devices. This provides organizations with a centralized view of their IT assets. * **Asset Reporting**: Organizations can easily view installed application versions, operating systems, and connectivity statuses. * **Health Monitoring**: IT tracking ensures that endpoint agents are healthy, tracking data efficiently, and compliant with organizational hardware standards. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.we360.ai/reference/work-and-time-management/product/workforce-productivity/it-tracking.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.